Beyond Tech customer privacy noticeRegistered name: Convoke Holding Ltd, a company incorporated and registered in England and Wales with company number 12553055.
This privacy notice tells you what to expect us to do with your personal information.
Contact detailsEmail:
info@beyondtech.proPostal Address:
FAO Anna Zhabina
CONVOKE HOLDING LTD
85 Great Portland Street
London
W1W 7LT
England
What information we collect, use, and whyWe collect or use the following information to
provide and improve products and services for clients:
- Names and contact details
- Addresses
- Gender
- Occupation
- Date of birth
- Payment details (including card or bank information for transfers and payments)
- Financial data (including income and expenditure)
- Transaction data (including details about payments to and from you and details of products and services you have purchased)
- Usage data (including information about how you interact with and use our website, products and services)
- Information relating to compliments or complaints
- Video recordings (of calls and meeting via secure meeting software)
- Records of meetings and decisions
- Website user information
We collect or use the following personal information for
information updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Purchase or account history
- Website and app user journey information
We collect or use the following personal information for
dealing with queries, complaints or claims:
- Names and contact details
- Address
- Payment details
- Purchase or service history
- Call recordings
- Witness statements and contact details
- Customer or client accounts and records
- Financial transaction information
- Correspondence
Lawful bases and data protection rightsUnder UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information.
You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data.
You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you.
You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
You can read more about this right here. If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to
provide and improve products and services for clients are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Our legitimate interests are:
- We collect and process personal data to ensure we can provide the best possible services to our client (you) and any applicable relevant/connected persons. Our services include consulting services for Global Talent visa application; naturally, this would include an in-depth analysis of an individual's professional and personal background, their needs and opportunities.
Our lawful bases for collecting or using personal information for
information updates or marketing purposes are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for
dealing with queries, complaints or claims are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from- Directly from you
- Publicly available sources
- Suppliers and service providers
Cookies and other tracking technologies:
- A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
- For further information on cookies and our use of them, when we will request your consent before placing them and how to disable them, please see our Cookie Policy via the link on our website.
How long we keep information- We will not keep your personal data for longer than we need it for the purpose for which it is used.
- The maximum retention period for your data is 7 (seven) years after your engagement with us has concluded.
Who we share information withOthers we share personal information with
- Professional or legal advisors
- Organisations we’re legally obliged to share personal information with
- Suppliers and service providers
- Professional consultants
How to complainIf you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website:
https://www.ico.org.uk/make-a-complaintLast updated30 October 2024